Returns & Exchanges
At Haribhavanam, we strive to ensure every meal meets our high standards of quality and freshness. Due to the perishable nature of our food products, returns are generally not accepted once the order is delivered, but we are happy to assist with any quality concerns.
Inspect Your Order
Please check your food items immediately upon delivery to ensure everything is correct and in perfect condition.
Contact Support
If there is an issue with quality or a missing item, contact our customer service within 30 minutes of delivery with your order number.
Provide Evidence
To process a refund or replacement for damaged items, please share clear photographs of the food and the packaging via our support portal.
Resolution Process
Once verified, we will initiate a replacement delivery or process a refund to your original payment method within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing